Practice workflows
How to Write a Matter Handover Note
A colleague inheriting a matter needs judgement and risks, not a folder link. A good handover note carries the decisions and open issues a file cannot explain by itself.
A lawyer goes on leave, changes firm, or is pulled onto something urgent, and a live matter has to pass to someone else. The file goes across intact, and yet the successor is lost, because a folder does not carry judgement. It does not explain why a particular argument was dropped, which client sensitivity shapes every letter, or which of two plausible strategies was chosen and why. A handover note exists to transfer exactly what the documents cannot: the reasoning and the risks living in the departing lawyer's head. Written well, it lets a colleague pick up the matter without repeating a month of thinking.
Lead with the objective and the current position
Start where the successor's mind will start: what is this matter trying to achieve, and where does it stand today? A short statement of the client's real goal, followed by the current position in a few plain sentences, orients the reader faster than any chronology. Someone who knows the objective and the present state can make sense of everything else in the file; someone dropped into the middle of the correspondence cannot.
Record decisions and the reasons behind them
The most valuable thing in a handover is the record of choices already made. A file shows what was done but rarely why, and the why is what stops a successor from unpicking a settled position or repeating an argument that was tried and abandoned. Capture the decisions that shape the matter and the reasoning behind each, so the reader inherits not just the outcome but the judgement. This is also where you flag any client sensitivity or instruction that colours how the matter must be handled.
Point to the sources that actually matter
A litigation file may hold hundreds of documents, and the successor needs to know which few govern everything. Rather than describing the whole file, name the key sources:
- the current pleading and the latest order
- the documents that define the client's rights or obligations
- the correspondence that fixed the present position
For each, say where it sits and why it matters. A short, curated list of what to read first is worth more than a complete but undifferentiated index.
Set out the deadlines and the next moves
The successor's most immediate fear is missing something that is already due. List the upcoming deadlines and the next actions clearly, marking which dates are firm and which are provisional, and who currently owns each step. If a filing is due next week or a client reply is overdue, that belongs at the top, not buried in a paragraph. The note should make it impossible to inherit the matter and not know what falls due next.
Test the note against the live record
A handover note written from memory drifts from the file. Before you hand it over, check it against the latest order and the open task list, and correct anything that has moved. It helps enormously if the note is built from a matter that is already organised, with its timeline, tasks, and documents kept current in one workspace, because then the note describes a record the successor can actually verify rather than a version that exists only in your recollection. Finish by naming the single file or version the recipient should work from next.
A good handover note is short, honest, and specific: objective, position, decisions, key sources, deadlines. It respects the successor's time and protects the client, because the matter continues without a gap in judgement rather than starting again from a cold file. The effort of writing it falls on the person leaving, but the whole value accrues to the person arriving, which is exactly what a handover is supposed to do.